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Legal Document

Privacy Policies

Last updated: November 2, 2025

At SELFX (A Product of SIRIXO Software Technologies Pvt. Ltd.), we take your privacy extremely seriously. This Privacy Policy outlines the types of personal data we receive and collect when you use our POS, Kiosks, and Cloud Dashboard, as well as some of the steps we take to safeguard information. Note that our legal entity is important. For full documentation, please see https://selfx.in/privacy and https://selfx.in/terms.

1

Data Collection

We collect information to provide better services to all our users. We collect information in the following ways:

  • Information you give us: When you sign up for a SelfX account, we ask for personal information like your name, email address, telephone number, and payment information.
  • Information we get from your use of our services: We collect information about the hardware you use (device-specific information such as hardware model, operating system version).
  • Customer Data: When patrons use your Kiosks, we collect transaction data (anonymized unless explicitly linked to a loyalty account).

Anonymized Analytics

SelfX employs AI models to analyze aggregate restaurant data (e.g., peak ordering times). All data processed by our AI is completely stripped of Personally Identifiable Information (PII) before analysis.
2

How We Use Data

We use the information we collect from all of our services to provide, maintain, protect, and improve them, to develop new ones, and to protect SelfX and our users. For instance, we use your contact information to send you technical updates, security alerts, and administrative messages.

3

Data Sharing

We do not share personal information with companies, organizations, and individuals outside of SelfX unless one of the following circumstances applies:

Authorized Third Parties

PAYMENT GATEWAYS

Stripe, Square, and other integrated processors necessary to clear transactions.

DELIVERY PARTNERS

UberEats, DoorDash APIs for order routing and fulfillment.

4

Security Measures

We work hard to protect SelfX and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL and AES-256 encryption.
  • We review our information collection, storage, and processing practices, including physical security measures.
  • We restrict access to personal information to SelfX employees, contractors, and agents who need to know that information in order to process it for us.

PCI Compliance

All payment card data processed through SelfX terminals and kiosks is tokenized immediately. We are fully PCI-DSS Level 1 compliant and never store raw credit card numbers on our servers.
5

Your Privacy Rights

Depending on your location (such as the EU for GDPR, or California for CCPA), you may have the right to request access to, correction of, or deletion of your personal data. You can access and update your data directly from your SelfX cloud dashboard under "Account Settings."

6

Contact Information

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:

Email: [email protected]
Address: 123 Tech Park Drive, Suite 400, San Francisco, CA 94105

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Privacy Policy | SelfX Restaurant & Retail Automation